Your voice: the member forum is active!

17 December 2020

When we sent out the member survey last summer, we mentioned that we wanted to hear from you – our members – about what we could do to help you engage with Atlas. Your comments helped us to set our priorities going forward, as set out in last winter’s newsletter. But we still want your thoughts and opinions.

Here’s how you can get involved:

Join our member forum

Simply drop us a line on atlasmemberforum@capita.com to get involved. It’s a time commitment of about 12 hours a year, and we want to hear about how we can improve the information we give you.

Or – just write to us with your thoughts and ideas. We’ve already had great conversations with our forum members and had fantastic ideas and suggestions. Some of the best ideas and suggestions have come from people who don’t have a financial or pension background – we want a full and diverse range of people to give us their feedback and ideas.

Participate in our surveys

Surveys are a great way to find out what our members think. We need your input to give us valuable data that can really help improve our communications. In late October, we sent out a survey on behalf of the Department for Work and Pensions (DWP) about ‘small pots’ – those little pension accounts you build up when you’re in a job for a couple of years before you move to the next one. More than 1,300 of you completed it, so if you found time to help us – thank you! We’ll feedback the results (and the DWP’s conclusions) soon.

There’ll be more surveys coming out over the next few months. We want to know what you think about our Environmental, Social and Governance journey – how we invest positively in companies that are better governed and more responsible – and what we can do to make our footprint even better. And we want to know what you think (and what you know) about taking your pension account as a cash sum at retirement. Look out for these surveys which will be sent via email (and available on the website).

And of course, a massive THANK YOU! to all those of you who’ve already volunteered. Your thoughts, opinions and comments are invaluable to us, and we really appreciate your time.

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